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Can I make a deposit to the account of another person?

No, you can only make deposits to your own account with means in your own name, for security reasons.

What payment options do you offer?

At this time, offers the following payment options to our players:

  • Debit cards (minimum deposit £10, maximum deposit £5,000)

Note: Certain Mastercard brand cards do not allow withdrawals from gaming sites. Check with your card issuer if you have any concerns.

Can I use payment means of another person to deposit into my account?

No, please only make deposits to your own account using a method in your own name. This is for both your security, your friend's security and ours.

My deposit has not reached my account, what could be the reason? And what do I do now?

If your deposit has not reached your account, this could be due to a number of different reasons. Please first try logging out and logging back in again, to see if your money has been added. If that fails, please check the source of the deposit funds to see if the money has been deducted.

If you have still not received your money to your account, but have been charged, please contact our Customer Experience Team with information about the transaction (for example: date, time, amount, method and transaction reference number). Please note that we might also ask for proof of transaction. This is to enable our Payments Team to track the payment at our end.

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